Frequently Asked Questions

Our jewelry is crafted from zinc alloy and copper bases with gold or silver plating, adorned with high-quality synthetic stones and pearls. We carefully select materials that balance durability, appearance, and affordability.

Most of our pieces are suitable for everyday wear. However, if you have very sensitive skin or a nickel allergy, we recommend checking the material description before purchase and opting for pieces labeled nickel-free.

Over time, plated jewelry may show wear depending on exposure to moisture, perfumes, and chemicals. To preserve your jewelry, avoid contact with water, sweat, and cosmetics. Store pieces in a dry pouch when not in use.

Each set includes a statement necklace, a matching pair of earrings, and a coordinating ring — all beautifully presented in a signature OUTFITITORY gift pouch.

Browse our collection, add your favourite pieces to the cart, then proceed to checkout. Fill in your delivery details and click "Place Order via WhatsApp" — you'll be redirected to WhatsApp where you can confirm your order with us directly.

Yes! We offer Cash on Delivery (COD) across Pakistan. You pay when your order arrives at your doorstep — no advance payment required.

We deliver nationwide across Pakistan within 3 to 5 business days. Major cities like Lahore, Karachi, and Islamabad typically receive orders faster.

Standard shipping is Rs 250. Orders over Rs 3,000 qualify for free shipping. The shipping cost is calculated at checkout before you confirm.

Once your order is dispatched, we'll send you a tracking number via WhatsApp so you can follow your package's journey in real time.

We accept returns within 7 days of delivery, provided the item is unused, unworn, and in its original packaging. Please contact us via WhatsApp to initiate a return. Items showing signs of use or damage may not be eligible.

Keep jewelry away from water, perfumes, lotions, and harsh chemicals. Clean gently with a soft dry cloth. Store each piece separately in the provided pouch to prevent scratching and tarnishing.

We're so sorry if that happens! Please take a photo of the damaged item and contact us on WhatsApp within 48 hours of receiving your order. We'll arrange a replacement or full refund right away.